01
Operating principles
The five to seven non-negotiables your team commits to. With concrete examples.
Culture Playbook
The operating manual for the culture you're building.
A living document that turns workshop momentum into standard operating practice — rituals, conversation guides, decision rules, and the habits that move your Culture Score.
What's inside
Six chapters, every habit your culture runs on.
02
Leadership rituals
Weekly, monthly and quarterly rhythms that keep trust on the agenda — not buried under it.
03
Feedback systems
Templates and cadences so feedback is timely, specific, and two-way.
04
Decision rules
Who decides what, when, and how disagreement is surfaced before it becomes resentment.
05
Onboarding & culture fit
How new hires meet the culture in their first 30 days — not just in the welcome deck.
06
Recognition habits
Daily and ceremonial recognition that's specific enough to mean something.
Common questions
About the Playbook.
Is the Playbook a document or a tool?+
Both. It's a living operating manual delivered as a structured workspace your team edits, so habits, rituals, and decisions stay current.
Who owns the Playbook after we're live?+
You do. We hand off the Playbook with a 90-day adoption guide. We're available as light-touch support, but the goal is your team running it.
How does it connect to the Culture Score?+
Each Playbook section maps to specific Culture Score dimensions, so changes you make are visible the next time you re-score.
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